Manage your bookings, messages, and phone calls with one smart assistant
SalonBOT is an AI-powered messaging and voice assistant built for beauty salons. It answers client questions, handles booking requests conversationally, and transfers conversations to your team whenever needed.
Deliver a consistent client experience across every touchpoint
Connect WhatsApp Business, Instagram Business DMs, SMS, and your phone line into a single assistant logic designed around your salon rules.
Unify all messaging channels
Manage customer requests coming from WhatsApp Business, Instagram Business DMs, and SMS with one consistent logic.
Upgrade your phone line
Use SalonBOT as a voice assistant by forwarding your existing salon number to the number assigned to your business.
Answer in your salon’s context
Add your own FAQ content, service details, campaign rules, and business preferences to create salon-specific answers.
Keep control over automation
SalonBOT only handles the request types you explicitly allow and redirects everything else through your preferred fallback method.
Built for salon communication that needs to be fast, accurate, and on-brand
Client communication in a salon should not only be fast, but also consistent and reliable. SalonBOT is designed to answer in the right channel, with the right tone, and within the boundaries you define.
Official channel integrations
SalonBOT works with the official messaging channels your salon already uses to communicate with clients.
Calendar-aware booking flow
It handles booking requests in a natural conversation while checking availability against your salon calendar records.
Client-specific tone settings
Apply a warmer, more formal, or more branded communication style based on previous conversations or manual assignments.
Campaign-specific behavior
Create separate response logic for Meta ad campaigns and present campaign-specific pricing, offers, or messaging.
Automation is powerful when the boundaries are clear
SalonBOT’s biggest advantage is not only automation, but controlled automation. You define which client requests it can handle, what information it can share, and when it should transfer the conversation to your team.
Multi-channel messaging assistant
Whether your client writes through WhatsApp Business, Instagram Business DM, or SMS, SalonBOT can respond with a consistent experience on behalf of your salon.
Voice assistant connected to your existing line
Forward your current salon number and start handling calls with a voice assistant without changing how clients reach you.
Semantic FAQ answering
Add your own frequently asked questions and answers, and let SalonBOT understand customer intent semantically instead of relying on exact keyword matches.
Conversational booking requests
SalonBOT uses the records in your salon calendar to guide customers through booking conversations naturally.
Tone management per client
Choose a warm, formal, or tailored tone based on each client’s previous messages or your manually assigned preferences.
Campaign-based response logic
Adjust SalonBOT specifically for each Meta ad campaign so clients from a targeted promotion can receive different pricing or answers than regular inbound messages.
How SalonBOT adapts to your salon
Set up the channels you already use, define the rules you want, and let SalonBOT manage only the interactions you approve.
Connect your channels
Link WhatsApp Business, Instagram Business DMs, SMS, and your phone line to SalonBOT.
Define your rules
Set which types of requests SalonBOT can answer, which workflows it can manage, and when it should hand the conversation off to your team.
Add your salon knowledge
Enter your FAQ content, service details, prices, campaign-specific information, and booking logic.
Go live with controlled automation
SalonBOT starts handling messages and calls, supports booking flows, and transfers out-of-scope requests through your preferred fallback method.
What can you automate with SalonBOT?
Frequently asked questions
Answer common questions such as service pricing, availability, procedures, salon hours, or preparation instructions.
Booking conversations
Handle messages like “Do you have any availability tomorrow evening?” with a natural flow based on your calendar records.
Campaign-based pricing questions
Differentiate questions coming from special ad campaigns and return campaign-specific pricing only where appropriate.
Call handling
Reduce missed calls and make your phone line more responsive with a voice assistant layer.
Client-specific communication
Use a more personal or more formal tone depending on the client’s profile and communication history.
Human fallback when needed
Route sensitive, unsupported, or exceptional cases directly to the person or channel your salon prefers.
Deliver faster replies without losing control
SalonBOT helps beauty salons manage messages, calls, and booking requests with more consistency. Automate the right conversations, keep the rest safely in human hands, and tailor every flow to your business.
Frequently asked questions
Everything you need to know before bringing SalonBOT into your salon workflow.
Which channels does SalonBOT support?
SalonBOT can work through official messaging channels such as WhatsApp Business, Instagram Business DMs, and SMS. It can also function as a voice assistant through phone call forwarding.
Do I need to change my existing salon phone number?
No. You can keep your existing number and forward it to the phone number assigned for SalonBOT.
Does SalonBOT automatically answer every customer request?
No. SalonBOT only handles the request types your salon explicitly defines. For anything outside that scope, it redirects the conversation to your preferred fallback method.
Can it use my calendar for booking conversations?
Yes. SalonBOT can use your salon calendar records to manage booking requests through a natural conversation flow.
Can I create different answers for different ad campaigns?
Yes. You can configure SalonBOT for specific Meta ad campaigns so it responds differently based on campaign source, pricing, or promotional offer.
Can I set the tone of the conversation?
Yes. You can choose a warm, formal, or brand-specific tone, and apply it based on each client’s message history or manual preferences.
Start a smarter and more controlled communication experience for your salon
Bring your messages, calls, and booking requests into one AI assistant tailored to your salon’s services, campaigns, and communication rules.